Privacy Policy
PRIVACY POLICY TRYON INFOSOFT

Last updated: April 26, 2023 - TRYON INFOSOFT


OVERVIEW

We've done our best to cut through the legal jargon and explain in simple terms what information we collect, what we use it for, and the few situations in which we may share it with others. Please read this privacy policy carefully. It applies to all interactions you make with our games


THE INFORMATION WE COLLECT

We receive some information automatically when you use our Apps. This includes data about your device, software, operating system, the language you've set for your Device, advertising IDs for advertisement tracking ("Advertising IDs") and your IP address.

In order to try to improve your experience with our games, occasionally we can collect information about how you interact with content and advertisements throughout the application.

We do not collect personally identifiable information about you or your children through our apps. In other words, we do not collect information such as your name, address, phone number or email address.

Some game features require your personal details for creating a user profile. Like if you/the user want to play online with other real-world players we need to make your profile for that we required your personal details like name, email, and photo. It completely depends on you/the user whether the user wants to create accounts or not.

Occasionally we collect the personal information that you voluntarily provide to us (e.g. email addresses you give us when you submit a request to a support via our web or email).


Cookies

When you visit our website, occasionally we may send cookies to your computer that uniquely identify your browser. We use cookies to improve the quality of our service by storing user preferences and tracking usage information. Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer.


Does Tryon Infosoft Collect My Financial Information When I Make In-App Purchases?

When you make in-app purchases in the our Games, we do not collect or have any access to your name and billing information. This information is collected and stored by your platform (Android's Google Play) or your platform's payment processor.


Social media features and tools.

Our Games may include integrated social media features and tools, such as button "Share". Social media features and tools are hosted by a third-party, and your interactions with these integrated social media features and tools are governed by the privacy policy of the company providing it.


CHILDREN'S PRIVACY

Our products respect the privacy of children. We don't collect personal Information from children with our mobile applications.

Our apps for children's do not show Interest-based Advertising.


We comply with the Children's Online Privacy Protection Act (COPPA).

Our website and mobile applications comply with the Children's Online Privacy Protection Act ("COPPA").

In the event that a user identifies himself/herself as a child under the age of 13 through a support request or feedback, we will not collect, store or use and will delete in a secure manner any personal information of such a user.

We take care of filtering categories of sensitive and unsuitable ads for children. But rarely can an advertiser misclassify your ads, and this situation is beyond our reach.


HOW WE USE AND DISCLOSE THE INFORMATION COLLECTED

We use the information collected to better understand how you use our Games, customize your experience (including the content, marketing materials, and advertisements you see), prevent abuse and improve the application.

Tryon Infosoft works with the following partners to serve you third-party advertisements and develop our games:

- Google, LLC.

- Vungle

For more information about our partners' practices, please visit the following links:

https://www.google.com/policies/privacy/partners/

https://vungle.com/privacy/

We may share the information collected only under these circumstances:

  • If we believe it's reasonably necessary to comply with a law, regulation or legal process.
  • To third parties helping us offer and improve our service, such as those providing Tryon InfoSoft certain technical tools and analytics services that help us understand how people use our games so we can make its better.
  • If we sell, transfer or otherwise share some or all of our assets, including the information identified in this privacy policy, in connection with a merger, acquisition, reorganization or sale of assets in the event of a bankruptcy.

We may disclose aggregate information about how users use our games, always in a manner that doesn't identify you individually.


TRACKING POLICY

Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity. Our Games may share your Advertising ID with advertising partners in an anonymous fashion that is not tied to your name or email address.

You can opt out by discontinuing your use our Games.


HOW LONG DO WE KEEP THE INFORMATION

How long we store the information we collected will depend on the purpose that we originally collected it. We will not retain information for longer than is necessary for our business or for legal requirements.


INFORMATION SECURITY (SECURITY SAFEGUARDS)

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Security of our players' information is a priority at TRYON INFOSOFT. However, while we take responsible measures to protect your Personal Information, the internet is not a 100% secure environment. We cannot guarantee the absolute security of all information transmitted or electronically stored. We disclaim any liability for any unauthorized access to, disclosure or damage to, theft of, or loss of any Personal Information. By using our App, you acknowledge that you understand and agree to assume these risks.


HOW USER CAN REQUEST THE DELETION OF THE PERSONAL DATA

If you want us to delete the personal information that we have collected. You can write us an email at [email protected] with "Request to Delete My Game Data". Once you have requested data deletion, your all data depending on the game like your game score, stars, profiles, and achievements will be deleted also and next time you have to start from scratch.


SUPPORT

Our users can send us an email if they need support or help with any of our products. If you submit a support request, we will receive your email address and possibly other personal and non-personal information that you provide related to your support request ("Support Information"). We use Support Information only.


CONTACT

We'd love to hear your questions, concerns and feedback about this privacy policy. If you have suggestions for us, let us know at [email protected]


CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. As a result, we encourage you to review this privacy statement periodically to track changes.